Your safety

Your Safety, Our Priority

Safety on Koeur24 relies on clear rules, on the moderation of photos and reports, and on a few habits to keep before, during and after a date.

Profile moderation

Our moderation team reviews all profiles and photos to ensure they comply with our community guidelines.

Easy Reporting

Report any inappropriate behavior with one click. We handle each report quickly and confidentially.

Profile Verification

Verified profiles have a special badge. We encourage all members to verify their identity.

Respectful Community

We enforce zero tolerance for harassment, insults and any toxic behavior.

Safety Tips

Safety Tips

1

Protect Your Personal Information

Never share your address, phone number or financial information before establishing real trust.

2

Stay on the Platform

Use our integrated messaging system for your first exchanges. This protects you and allows us to intervene if necessary.

3

Beware of Scams

If someone asks you for money or offers investments, report them immediately. These are common scams.

4

First Meeting in Public

For your first date, always choose a public place and let a friend know your destination.

5

Trust Your Instinct

If something seems strange or makes you uncomfortable, don't hesitate to block the person and report them to us.

6

Verify Profiles

Prefer verified profiles with photos and complete descriptions. Be wary of profiles that seem too good to be true.

Report a Problem

Have you encountered inappropriate behavior? We're here to help.

How to Report

To report a profile or message, click on the three dots (⋮) then select 'Report'. Our moderation team reviews every report.

What to do if something goes wrong?

Even with good habits, a situation can go wrong. Here is how to react in each case, without waiting and without blaming yourself: everyone's safety matters more than where a conversation goes.

A member asks you for money

Send nothing, whatever the reason: plane ticket, medical costs, customs fees or an investment. Report the profile from the conversation and block the person. If you have already paid, alert your bank as soon as possible, then file a complaint with the police. You can also forward a suspicious message to suspicious@safeonweb.be.

You feel unsafe during a date

Leave without justifying yourself and go somewhere busy. Let the person you told about the date know. In immediate danger, call 112; for a situation that is not urgent, the police answer on 101. Then report the profile on Koeur24.

A profile looks fake

Photos that look too perfect, a constant refusal to video call, a story that changes from one message to the next: these signs deserve a report. The moderation team reviews the profile, and the selfie verification badge helps you spot members who have confirmed their identity.

Your photos or details are shared without your consent

Keep dated screenshots without deleting anything, then report the profile or the message. Sharing intimate images without consent is a criminal offence in Belgium: you can file a complaint with the police. Never give in to a ransom demand.

Safeonweb, the Belgian website against online scams

Questions about safety?

Write to us: our team replies by email.

Moderated photos
Verified profiles
Confidential